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ERP Horror Stories: Saving a Business Paralyzed by a Neglected Dynamics GP System

by MSDW Reporter
Editorial Team,
ERP Horror Stories

When a company's Microsoft Dynamics ERP solution becomes weighed down with obsolete third-party add-ons, confusingly documented customizations, and a tangle of haphazard configurations, it will be impossible to get the expected value out of it. The problem is not your ERP solution. The whole money-sucking mess is related to the initial system implementation. A system that should propel your business to new levels of success instead could bring it grinding to an unproductive halt. 

We've all heard the horror stories. Now we're going to make one come alive in a spooky new event. On Tuesday, October 10, Anya Ciecierski, Co-Founder of the ERP/CRM Software Blogs, will interview Marlena Stark, CEO of Microsoft Dynamics partner Dexpro Dynamics, about just such a horror story and how Dexpro Dynamics rehabilitated a Dynamics GP client's neglected ERP system rather than abandoning it.

An ERP implementation horror story

This "ERP Horror Story," related by Microsoft partner Dexpro Dynamics, concerns a company whose Microsoft Dynamics GP faced all the problems mentioned above and more. Because the initial implementation was highly customized but poorly documented, a giant cleanup was required, and users had to be taught to operate the system. In the interview, you'll find out how they reviewed options and determined if the Dynamics GP system could be saved and stabilized.

Highlights of the interview

Key takeaways from the discussion will include:

  • How to diagnose and prioritize a long list of system problems
  • What to know about available options: staying on GP or moving to BC
  • How to select the best ERP solution and partner
  • How to identify system best practices
  • A plan to address user concerns and pain points
  • How to approach updating, replacing, or eliminating third-party apps and customizations

Who should attend?

This company's ERP implementation horror story is a cautionary tale for ALL Dynamics users.

It shows the importance of maintenance and getting the right advice. Learn how to avoid scary ERP scenarios and make Microsoft Dynamics a part of your team's ongoing success.


  • Marlena Stark, CEO, Dexpro Dynamics
  • Anya Ciecierski, Co-Founder, ERP/CRM Software Blog

ERP Horror Stories: Saving a Business Paralyzed by a Neglected Dynamics GP System

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