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Directions EMEA 2024: Microsoft preps partners for arrival of autonomous agents in Dynamics 365 Business Central

by Jason Gumpert
Editor, MSDynamicsWorld.com
Mike Morton of Microsoft
Microsoft VP Mike Morton | Source: Directions for Partners

If an autonomous agent is working on behalf of users in Microsoft Dynamics 365 Business Central, then what are employees actually doing all day? That was the challenge levied, albeit jokingly, by Microsoft product team leaders to kick off Directions EMEA 2024, the annual Microsoft Business Applications partner event, taking place in Vienna. 

Microsoft is accelerating its plans to bring autonomous AI capabilities into a broad range of common financial and supply chain scenarios across Dynamics 365 ERP apps. Business Central will get the first elements starting in late 2024. 

Microsoft has planned the public preview of the Sales Order Agent for Business Central to arrive in December 2024 in the US only and in English only. Other countries and languages will get this agent in 2025, Microsoft told the Directions EMEA audience. For people outside the US who are eager to try the capabilities early, Microsoft recommended they create US sandboxes when they become available.

More agents are coming that will use the same approach to interfacing with BC users and processes, said Mike Morton, VP for Business Central.

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Business Central Directions EMEA 2024 Dynamics 365 Dynamics NAV Financial Management Sales Order Processing
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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