Community Summit 2024: Microsoft touts Dynamics 365 Finance and SCM completeness, prepares users for Autonomous ERP vision
Microsoft has been busy in recent release waves for Dynamics 365 Finance and Supply Chain Management closing functional gaps, strengthening the process-focused vision, and proving the Azure-based service’s scaling potential. At the same time, they have been on the vanguard of Microsoft’s aggressive Copilot push that has resulted in ever-more automated and assistive capabilities.
Microsoft’s Swamy Narayana, VP for customer experience programs, told the Community Summit 2024 audience of AX and F&SCM users about AI and other (non-AI) functional improvements in the last year he believes has improved the product’s standing in the market and boosted its utility out of the box for customers.
Narayana presented a range of standard tools and modules that he said are already serving customers.
- The pricing engine that unifies across B2B and B2C. It supports flexible price attributes, real-time pricing calculations, and comes with a RESTful API that supports B2B storefront scenarios. It is a set of capabilities that, in Narayana’s words, provides product completeness in the core product.
- AP invoice automation capabilities. Microsoft continues to focus on the capture-to-process to pay workflow. D365 now supports multiple languages, both in the SaaS and on-prem versions. In the past, on-prem customers needed a third-party OCR solution, but they can now use Azure OCR to use the out of the box solution.
- The full planning and execution cycle within D365. The product has always been strong in this area, but Narayana noted the addition of demand planning, including visual forecasting, and planning optimization to continuously plan rather than run long batch jobs.
- New levels of scale thanks to the microservices architecture. Narayana noted that D365 F&SCM customers are using the latest architecture to push process and data updates through the system at a new scale. For example, one client is updating inventory status across more than 8,000 store locations with the inventory service. “Functionally, we have increased the way we deliver and architect the solutions we can perform and scale for a large set of customers,” he said.
Microsoft is also counting on ERP deployments to become more autonomous. Narayana described autonomous scenarios for deployment, administration, and process management.
FREE Membership Required to View Full Content:
Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more. You can also receive periodic email newsletters with the latest relevant articles and content updates.
Learn more about us here