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4 Smart Tactics to Move Your Customers to New Microsoft Dynamics AX

by Agnė Pelanienė
Dynamics 365 F&SCM Business Line Manager, Companial

With new Microsoft Dynamics AX now available on Azure, and with private cloud and on-premise versions to be released in the not-too-distant future, now is the right time to prepare your customers for the big move.

There are various ways to move your customers to the new Dynamics AX depending upon each of your customers' starting points. In this article, we will cover 4 of the most common customer upgrade scenarios and review the most beneficial upgrade tactics to move your customers to the newest version of Dynamics AX.

Scenario #1: Your customer is on AX 2012 R3. Should You Upgrade to the Cloud or On-Premise?

As business logic and data models in new Dynamics AX are more similar to AX 2012 R3 than different, the upgrade from AX 2012 R3 to the new version shall be relatively straightforward using a standard upgrade approach.

However, the first question that you and your customer will need to answer is whether you will go to the public cloud, private cloud, or will stay on-premise with new Dynamics AX as it will impact your journey.

Microsoft Dynamics AX Roadmap 2016

At the beginning, public cloud deployments of new Dynamics AX will be handled by Microsoft's Dynamics Lifecycle Services (LCS) Deployment Services. To become familiar with the new Dynamics AX on Microsoft Azure, we recommend Dynamics Partners starting investigating LCS tools in order to estimate licensing cost and evaluate potential upgrade project risks, such as identifying solution areas with the highest number of merge conflicts, etc.

When compared to AX 2012 and earlier versions, integrations with external applications should be easier to implement in new Dynamics AX. However, currently ...

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About Agnė Pelanienė

Agne Pelaniene is an IT professional who brings more than 18 years of experience of a strong understanding of the Microsoft Dynamics 365 ecosystem. Starting her career in 2004 as an accountant and Microsoft Dynamics AX implementation consultant, Agne focused on deepening her knowledge in Microsoft Dynamics AX through taking versatile positions internationally, such as consultant, support, and implementation team lead, senior implementation consultant, project manager, pre-sales consultant, and trainer. Having a wide portfolio helped Agne to build a strong foundation and to understand the Microsoft Dynamics ecosystem both from product delivery (implementation) and business (partner-to-customer) perspectives. Accumulated experience from working within end customer and partner companies, and implementing solutions for different businesses worldwide has enabled Agne to evaluate every project-specific situation from different angles, and comprehend and adapt quickly to the needs of all different parties. After effectively managing the team with proven success results, Agne was chosen to take over Dynamics AX/Dynamics 365 F&SCM business line with a responsibility to grow and support engineers in order to deliver the best value through Microsoft Dynamics partners to customers.

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