From the Microsoft Power Platform blogs: Extend AI voice support; Copilot Cowork; Power Automate agent flows; JSON to Power Automate expression builder

In this review of the Microsoft Power Platform blogs:

• Extend AI voice support: Introducing real-time voice agents in Microsoft Copilot Studio
• How to build your own custom skills in Copilot Cowork (step-by-step guide)
• Power Automate agent flows: The smarter way businesses are automating decisions in 2026
• New tool available: from JSON to Power Automate expression

Extend AI voice support: Introducing real-time voice agents in Microsoft Copilot Studio

On the Copilot Studio Community Blog, Nitasha Chopra wrote that Microsoft has announced that real-time voice agents are now fully available in Microsoft Copilot Studio as part of Dynamics 365 Contact Center. 

She stated that these agents are built to handle more complex, high-value conversations, adjusting in real time while still working within secure, enterprise-level systems. 

Chopra noted that real-time voice agents build on the strong growth of Copilot Studio as a trusted platform for large businesses.

She pointed out that today, more than 80% of Fortune 500 companies are already using Microsoft’s low-code or no-code tools to create agents. That means many organizations are well prepared to add real-time voice features, making their existing Copilot agents more natural and responsive in customer interactions.

Chopra then provided detailed information about real-time voice agents for AI voice support.

How to build your own custom skills in Copilot Cowork (step-by-step guide)

On the PowerApps911 blog, Shane Young asked if you ever feel like you keep typing the same long instructions into Copilot again and again. The same prompt, the same format, the same detailed steps every week.