Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights
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Big list = better marketing, right? Not quite. In this session, we'll discuss how to build smarter, more dynamic audiences with Microsoft Dynamics 365 Customer Insights – Journeys.
You'll learn:
- What makes a strong audience
- The risks of poor audience definition
- When to use segments versus triggers in Dynamics 365 Customer Insights
- Common segmentation + trigger “gotchas” that can derail even the best-intentioned campaigns—and how to avoid them
We help organizations leverage technology to solve their most pressing customer engagement challenges, with gold standard Dynamics 365 CE services that connect technology, operations, strategy to deliv