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Copilot features in Dynamics 365 Customer Insights - Journeys

What's in this video?

Microsoft’s AI assistant, Copilot, has been embedded into most of their applications to some extent by now. This video will highlight the most useful Copilot features in the Dynamics 365 Customer Insights – Journeys application as of May 2025. (Keep in mind that Copilot is currently in its early stages of development, so the features detailed in this video may be expanded upon later.) In this video, we’ll cover: 

🔵The Content Ideas tab 

🔵Creating new segments with Query Assist 

🔵Creating new journeys with Query Assist Want to learn more about Copilot features in Dynamics 365 Customer Insights - Journeys? 

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