Expert Panel: Getting CRM Right - Conversation Intelligence with Viva Sales

Microsoft Viva Sales is a new conversation intelligence platform for sellers that brings together CRM, Microsoft 365, and Teams to provide with a real-time, AI-powered selling experiences.

In a new CRM expert panel hosted by Dynamics MVP Rick McCutcheon we will explore:

• What is Microsoft Viva Sales
• What is conversation intelligence and why is it important to sales organizations
• Can conversation intelligence help you get CRM right?
• What is the DialoguePrime framework from congruentX and how does it enhance Viva Sales?