Open Door Accelerates ISV Solution Development and Microsoft App Validation with ClickLearn

From R&D to sales and implementation or support and custom development, Microsoft partner Open Door Technology must meet significant training and documentation requirements across multiple teams. Until two years ago, they did it all manually, creating screenshots and compiling Word documents — a very slow and time consuming process.

The impetus for a change came when Open Door Technology needed to create documentation so that Microsoft could validate and test its app. Using their traditional processes, Open Door Technology may never have met Microsoft’s stringent requirements. The team discovered ClickLearn and saw an opportunity to transform their approach to training and documentation.