Fixing my mistake for actual versus estimated hours in Microsoft Dynamics 365 PSA

For years, I was calculating 'actuals' as the billable hours on the project for the chargeable roles. But I discovered that my understanding of actual hours was mistaken when I stumbled upon the solution that potentially demystifies this question in Microsoft Dynamics 365 Project Service Automation (PSA) itself.

In this article we will examine how PSA helped to resolve this complex situation and how I cleared up my understanding of actuals versus estimated.