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MSDW Podcast: Dynamics 365 CRM training, consulting, and conferences with Microsoft MVP Julie Yack

by Jason Gumpert
Editor, MSDynamicsWorld.com

Our guest on this episode is Julie Yack, a Microsoft MVP and Dynamics 365 CRM expert. When she's not helping to lead Colorado Technology Consultants, you're likely to find Julie working on another activity in the Microsoft ecosystem like organizing the XRM Virtual community, developing training, or participating at a conference.

On this episode, we talk conferences, training, including the new online training venture Julie is involved with, and keeping up with the Dynamics 365 product roadmap.

  • Thoughts on the inaugural Business Applications Summit
  • The history and evolution of XRM Virtual
  • Golden rules of running a user group
  • Application lifecycle management concerns in the D365 CRM community
  • New efforts in the training realm - 365DotTraining
  • Why in-person training is Julie's favorite format
  • Diving into LinkedIn SalesNavigator and its integration to D365 - with Microsoft and other partners
  • The evolution of Social Engagement - why it's worth a try and its automation possibilities
  • Watching project service automation mature
Customer Engagement Dynamics 365 Dynamics CRM MSDW Podcast Microsoft Social Engagement Training
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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