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MSDW Podcast: Microsoft MVP Pablo Peralta on building a business and a community around Dynamics 365/CRM

by Jason Gumpert
Editor, MSDynamicsWorld.com

Pablo Peralta joins us this week to talk about his current endeavor, Comunidad365, and about the business, technology, and community changes over time that have helped him reach this point in his career. 

Show notes:

  • 1:45 - Pablo's background
  • 4:00 - On being an entrepreneur in the Microsoft channel in Uruguay
  • 11:00 - The need for a place for Latin American and Spanish Dynamics CRM professionals to form a community
  • 13:00 - On the need for native language communities and support for Dynamics CRM/365
  • 18:45 - The evolution of Comunidad365 from forum to education resource
  • 22:30 - Spanish language training needs
  • 25:00 - What types of content are Comunidad365 members most interested in?
  • 28:40 - How does Microsoft fare with translating D365 for Latin America and making the latest available?
  • 33:40 - Does a CRM forum help improve the D365 sales prospect's impression?
  • 37:45 - Upcoming plans for Comunidad365
  • 42:00 - Learning about and teaching an expanding product like D365 Customer Experience apps.
Comunidad365 Customer Engagement Dynamics 365 Dynamics CRM MSDW Podcast
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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