Dynamics for Government: Dynamics CRM Online Wins 'Most Complete and Trusted' Certification in Australia

Microsoft Dynamics CRM Online has completed Certification to Australian Government security requirements for unclassified sensitive government data via the Australian Government's Independent Registered Assessors Program (IRAP). This provides an assurance that any government agency can adopt Microsoft cloud services, knowing that the security protections in place reach the high bar set by the Australian Signals Directorate.

"In my opinion this is a huge milestone for Microsoft's cloud services in Australia," Microsoft MVP and Dynamics CRM consultant at KMPG Australia Leon Tribe told us. "In the past, when working with government clients, the issue of whether it was appropriate for them to be placing their data in the cloud was often a concern. The IRAP certification gives public servants the assurance they need that they can use Dynamics CRM with confidence."

According to Microsoft in Australia, Dynamics CRM Online is the first customer relationship management solution able to provide this level of assurance in Australia, complementing its existing Certification of Office 365 and Microsoft Azure under the same program. With Dynamics Online certification, Microsoft is now the only cloud provider in Australia delivering a set of trusted cloud services covering Infrastructure-as-a-Service (IaaS) for computing, storage, database services and identity management; Platform-as-a-Service (PaaS)for modern applications; and Software-as-a-Service (SaaS)for productivity and customer relationship management.

As Microsoft describes, this certification is for the handling of unclassified but sensitive data (known as Unclassified [DLM]) within Australian government (e.g., the majority of state and federal government data including private and personally identifiable information).

This announcement comes fast on the heels of the recent news that leading global professional services firm KPMG is rolling out Microsoft's Dynamics CRM Online to its 5000 Australian employees, as well as becoming a Microsoft Dynamics partner in Australia.

That ...