Copilot Chronicles, December 2024: Declarative vs. Custom Engine Copilots in Microsoft 365

In our inaugural Copilot Chronicles event, AI engineer and data scientist Will Hawkins explores when to utilize declarative agents versus custom engine agents within Microsoft 365, particularly for businesses leveraging Dynamics 365 and the Power Platform.

Topics will include: 

• An introduction to Copilot Agents
• Declarative Agents: Characteristics, use cases, benefits, and limitations
• Custom Engine Agents:  Characteristics, use cases, benefits, and limitations
• Decision-Making Framework: How to measure the impact on your processes, users, and systems
• Case Studies: Examples and lessons learned
• Q&A