Case study

Pain Specialists of America Moves from Managed Services Provider to Internal IT Management with 360 Visibility

Pain Specialists of America (PSA) faced challenges with their Managed Services Provider (MSP), including lack of transparency, cost management issues with Azure Cloud Servers, and restricted administrative privileges, hindering their ability to manage critical IT infrastructure effectively.

Partnering with Microsoft Cloud Partner, 360 Visibility, was pivotal for Pain Specialists of America (PSA) as they sought to address their IT management challenges. 360 Visibility conducted a thorough analysis of PSA's IT infrastructure, identifying gaps and inefficiencies caused by their previous Managed Services Provider (MSP).

Based on this business impact assessment, 360 Visibility recommended a shift towards internal IT management, providing comprehensive licensing support and advisory services. They facilitated a smooth transition by empowering PSA's IT staff with necessary training and support, ensuring they could effectively manage their infrastructure.

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