California Home Improvement Supplier Streamlines Customer Document Processes with Lasernet

Friedman’s Home Improvement is a community fixture in Northern California. With four locations throughout the North Bay and North Coast, Friedman’s meets the needs of weekend DIYers, small businesses and professional builders alike, and is committed to providing its customers with unmatched service. The family-run and locally owned company chose Microsoft Dynamics 365 as the solution to manage all supply chain activities, beginning with point-of-sale (POS) interactions through to warehouse management and accounting. However, creating all customer facing documents like invoices, picking slips, barcodes, etc. was a challenge.