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Achieving Rapid User Adoption in a Complex Global CRM Implementation

case-story_expense-reduction-analysts.pdf

Established in 1992, Expense Reduction Analysts (ERA) is one of the world’s leading consultancy organizations specialized in cost optimization and supplier relation management.

ERA needed to adopt Dynamics 365 for advanced CRM needs across multiple sectors and countries.

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ClickLearn is the market leading solution for achieving rapid user adoption by creating user instructions, e-learning and process videos for business software.