Pradeep Raja is a Microsoft Certified Dynamics 365 Solution Architect with over a decade of experience leading enterprise CRM, Field Service, and Power Platform transformations. He specializes in designing scalable, AI-augmented service models that prioritize user adoption, operational efficiency, and measurable outcomes.

Pradeep actively contributes to the Microsoft ecosystem through Dynamics User Group (DUG) communities and the AI Community (AICO) conference series. He shares practical frameworks and lessons through blogs, talks, and mentoring, and regularly publishes insights under the hashtag #PowerPradeep365.

👉 Connect with him on LinkedIn for more.