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April 2019 release notes out now for Microsoft Dynamics 365, Power Platform

by Jason Gumpert

Bulky new release document offers GA and preview features coming to all apps and services

AI Business Central Commerce Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

What are the biggest trends in the CRM market heading into the 2020s?

by Denis Pombriant

As CRM companies shift to being platform providers, new offerings will target specific verticals, while AI and machine learning top out and integration remains as importan...

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Software

Microsoft Dynamics Partner Roundup: Field service; Web agent; Nonprofits solution; Sportswear win

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Commerce Customer Engagement Dynamics 365 Field Service Field Service Not For Profit Retail Sales and Operations Planning

Use Outlook categories to simplify activity tracking in Microsoft Dynamics 365/CRM

by Clinton D’Mello

Category-based tracking with the Microsoft Dynamics 365 App for Outlook can help with tracking emails, appointments and tasks

Customer Engagement Dynamics 365 Dynamics CRM Planning and Scheduling

Ten useful features of XrmToolBox for Microsoft Dynamics 365/CRM

by Krishna Bhanushali

From Web Resource Manager to the Metadata Browser, discover the top 10 most useful XrmToolBox plugins for Microsoft Dynamics 365 CRM

Customer Engagement Data Management Dynamics 365 Dynamics CRM Software

Microsoft to end OEM deals with Dynamics 365 Customer Engagement ISVs

by Jason Gumpert

Microsoft began alerting customers today that InsideView Insights and Versium Predict will be discontinued as OEM offerings.

AppSource Automated Data Collection Customer Engagement Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

LG and Microsoft partner for autonomous vehicle technology

by MSDW Reporter

LG Electronics and Microsoft sign a memorandum of understanding to use Azure for autonomous vehicles

Automotive Electronics Power Automate

Walgreens and Microsoft partner to use Azure at scale

by MSDW Reporter

In addition to Azure consumption, Walgreens Boots Alliance to deploy Microsoft 365 to 380,000 employees

Data Integration Mobile Applications Pharmaceuticals Power Automate Retail

In Microsoft co-development effort, Kroger pursues growth in a future that blends physical and digital presence

by Jason Gumpert

At NRF 2019, Kroger CEO Rodney McMullen discussed the future of their Microsoft partnership and the business opportunities that new tech will enable in the grocery segment.

Commerce Customer Relationship Mgmt Direct Store Delivery (DSD) Dynamics 365 Inventory Management NRF BIG Show 2019 Power Automate Retail Retail POS

Why now is the best time for Microsoft Dynamics AX/365 customers to automate

by Anna Tujunen

Accounts payable automation offers an opportunity Dynamics AX/365 customers to save money and increase efficiency

AP Automation Dynamics 365 Dynamics AX Finance and Operations Tax and Accounting

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