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Tips to Master User Adoption and Change Management on a Dynamics 365 Project

The success of your Dynamics 365 ERP implementation project depends on managing the changes that users must make when adapting to their new system. Without effective change management, an ERP implementation can be extremely challenging and even result in failure.

In this on-demand session, Sydney Stoner, adoption and change management leader at Alithya, discusses how to address resistance to change on a Dynamics 365 project. Sydney covers:

  • What every Dynamics 365 customers should understand about change management
  • Challenges of Dynamics 365 ERP implementations without change management
  • Strategies for effective change management
  • Dynamics customer stories