Send It Right: Email Basics for Customer Insights – Journeys

Join us for a practical walkthrough of building better emails in Customer Insights – Journeys (CI-J). We'll cover email best practices, the CI-J basics every marketer should know, and a few lesser-known tips that don't show up in the documentation.

We'll also take a look at HTML when it's helpful—nothing complicated, just enough to troubleshoot or make small customizations with confidence. And we'll cover how to adjust your email theme so your campaigns stay consistent and on-brand. Whether you're new to CI-J or just want to sharpen what you already know, come ready to pick up a few new tricks.