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How to Choose Between D365 Field Service and D365 Business Central Service Management

What's the difference between Dynamics 365 Field Service and Dynamics 365 Business Central Service Management?

Which solution should your business use?

Service organizations have two excellent options for Dynamics 365 to manage your service operations and relationships. The challenge is knowing which one is best for your team and your business!

Watch as we explore and compare Dynamics 365 Field Service and Dynamics 365 Business Central Service Management.  We'll demonstrate areas of overlapping functionality with the two solutions, show you what's different, and provide recommendations to help you make an informed decision.

What you will learn:

  • Overview of Field Service and Service Management
  • Key features of Dynamics 365 Business Central Service Management
  • Key features of Dynamics 365 Field Service
  • Areas of overlap and feature differences
  • Western Computer recommendations