Customer story: Rebuild and recover with Dynamics 365 and Power Platform

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Join us for an interactive discussion with Microsoft customer on their work to re-establish their retail business in the midst of the pandemic. Joe Colvile, business analyst at global jewelry retailer Michael Hill, joins researcher, co-author and digital transformation director  Lipi Sarkar for a discussion of how Michael Hill has used Dynamics 365 and Power Platform Digital adoption to advance both their internal operations and their  ability to compete in a rapidly evolving retail marketplace. They will cover:

  • Michael Hill’s evolving use of Microsoft business applications
  • Adapting business processes to new economic condition
  • New ways of working enabled by Dynamics 365 and Power Platform
  • Changes that are most likely to stick through the recovery
  • Prioritizing digital transformation investments


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