The State of Document Management: Two Experts Weigh In on the Technology, Deployment, and Cost of Today's Solutions

Document management solutions automate the process of digitizing and tracking documents so organizations can share the right data and documents securely and efficiently within and between business systems like Microsoft Dynamics ERP and CRM.

Document management is a perpetually popular topic among MSDynamicsWorld.com readers, and it is a field that is both mature and evolving.  To bring you more insight into document management, we reached out to a couple experts in the technology, both of whom will be speaking as part of our fall document management webcast series:

• Bob Larrivee, Director of the AIIM Learning Center and an internationally recognized, thought leader with over thirty years of experience in document imaging, content management, records management, the application of advanced technologies and process improvement.
• Jon Casher, President of Casher Associates Inc., which specializes in project management, process improvement and information technology consulting.

Q. What is the state of technology for document imaging?

A. Larrivee: Enterprise content management (ECM), which includes imaging, document management, workflow, OCR and other related technologies continues to evolve and its adoption continues to grow across many sectors from enterprise or major corporation level to small businesses. Capabilities have increased, making the move to a more digital business environment much more achievable and process automation within reach for all.

Using capture as an example, use of scanners, multi-function peripherals and even cell phones is becoming ...