The Secret to Your (Microsoft Dynamics ERP Implementation) Success

Conventional wisdom sets failure rates for ERP implementations at 50% or higher. While there are many reasons an ERP project can under-deliver on its goals, customers can take a range of preventative measures to give themselves the best chance of success.

For Microsoft Dynamics ERP users, there are many tools and communities out there to help ensure that your post-implementation process goes smoothly.  ERP implementations can be tricky, but you can avoid being a statistic by maximizing your use of the available resources from Microsoft and your partner.

Microsoft's Tools

The Microsoft Dynamics Community is a  helpful service provided by Microsoft. The knowledge is garnered from an entire internet community as well as updates from Microsoft that provide all types of information, shared knowledge, and input from Microsoft representatives. The site also has up-to-date content such as upcoming customer conferences and new product release information.

Additionally, Microsoft has a robust support system in place at Microsoft CustomerSource, where you can log a support request and receive faster responses to your technical questions, chat with other customers and Microsoft technical staff in support forums, gain info on the current hot fixes and service packs, and scope out the various service plans Microsoft offers.

The Latest and Greatest

It's always wise to consider upgrading to the newest release when it comes out to ensure that you have access bugs fixes, additional enhancements and new features.  A good example is the new document attachment ...