In Search of Improvements, CRM MVP Notes Standing Issues with Microsoft Dynamics Marketplace Experience

The overall goal of the Microsoft Dynamics Marketplace has never been too hard to understand when it comes to ISV solutions:  to accelerate the way customers find, try, and ultimately purchase add-on solutions for their Dynamics CRM or ERP system. 

But two years into its life, some aspects of the site are still causing frustration among Dynamics professionals.  Microsoft MVP Neil Benson of Customery examined some of the key product research features of the Marketplace in a recent blog post  and the issues that persist in slowing down discovery of the right solution.  (Ed: this blog post has since been taken down, and Neil says an updated post is in the works) It's a methodical and constructive assessment of a tool that Benson has high hopes for but sees as not yet fulfilling its potential.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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There's a new Marketplace post coming

I've taken down the original post about Dynamics Marketplace, but a new, improved will be coming soon (probably before a new, improved Marketplace).