Opinion: With Microsoft Dynamics 365 SMB plans firmed, NAV & CRM partners can plan for a bright future

Coming away from Directions EMEA today, I'm happy with what I've heard and the exciting future we have with the Dynamics SMB product set. It has been a busy week with a seemingly endless flow of conversations and presentations containing a huge amount of information that we must now absorb and work out how to best exploit.

Let's kill dead some of the ideas that have been circulating. First, the Dynamics NAV product has a confirmed future in the Dynamics 365 family. It has the support of all the Microsoft management and investment in the product will continue at their current insane levels. Second, there will be no cut in headcount for this year or next, which is all a public company like Microsoft will ever commit to.

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About James Crowter

I'm passionate about how businesses can improve their efficiency by getting process optimal more of the time. For the last twenty five years I've worked to help organisations of all sizes and types implement the ERP & CRM software that typically they decide they need when things are going wrong. I've seen that work unbelievably well and enabled those organisations to rapidly grow but I've also had some hard projects over that time where it's felt more like warfare at times.

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