Microsoft Dynamics Partner Roundup: Live chat; Accounts payable; New hire; Order management

In this week's Microsoft Dynamics Partner News Roundup: 

• Inogic launches LiveChat4Dynamics: enhancing customer interactions with seamless CRM integration
• Connectivity Suite enables real-time integration of Esker accounts payable with Microsoft Dynamics 365 ERPs
• DynamicsPrint welcomes Angel Viveros as consultant for the Americas
• Beyond key reinvents order management with Microsoft Dynamics 365 Business Central services

Inogic launches LiveChat4Dynamics support tool

Inogic has launched LiveChat4Dynamics, an app that lets users provide live chat support to website visitors directly from their CRM systems.

This tool works with Microsoft Dynamics 365 CRM and is part of a suite that includes Text SMS and WhatsApp integrations, according to the company. 

With LiveChat4Dynamics, businesses can chat with website visitors instantly, get notified of new messages, track conversations, and update customer records in real time, enabling them to respond faster, organize communication better, and improve sales, the company said.

"LiveChat4Dynamics, an integration of Live Chat with Dynamics 365 CRM, stands out as an essential tool, empowering businesses to enhance customer engagement directly within their CRM, streamline workflows, and build lasting, responsive customer relationships," said Anmol Sawant, Inogic's VP of technology.

Connectivity Suite enables real-time integration of Esker accounts payable with Dynamics 365 ERPs

Esker, a provider of AI business solutions for finance teams, has updated its Connectivity Suite. The new feature adds ready-to-use tools that link Esker accounts payable with Dynamics 365 Finance and Dynamics 365 Business Central.