Microsoft Dynamics Partner Roundup: Agentic AI platform; New CEO; Higher-ed win; D365 Field Service deployment

In this week's Microsoft Dynamics Partner News Roundup: 

• Netomi brings governed agentic platform to Dynamics 365
• PairSoft appoints Brian Rigney as chief executive officer
• Pan-Atlantic University selects OneWorldSIS to modernize student and institutional operations
• SMS empowered with VISITOUR scheduling and Microsoft Dynamics 365

Netomi brings governed agentic platform to Dynamics 365

Netomi has announced the expanded availability of its governed agentic AI platform, which is built on Microsoft Azure Kubernetes Service, offers deeper integration with Microsoft Dynamics 365 CRM, and is available through the Microsoft Marketplace.

For Microsoft customers, Netomi runs as an Azure-native agentic AI platform that allows AI agents to make decisions and take action within existing business systems while following company policies and maintaining operational controls, according to the company.

Netomi integrates with D365 CRM to help AI understand the context of customer interactions across service, marketing, and commerce. Using customer, operational, and transaction data from D365 CRM, Netomi helps companies make real-time decisions during each interaction while following company policies, the company said.

PairSoft appoints Brian Rigney as chief executive officer

PairSoft, a provider of procurement and accounts payable automation software, has appointed Brian Rigney as chief executive officer.