From the Microsoft Dynamics GP Blogs: Writing Off Unpaid Debts; Edit Word Templates; National Accounts 'Step Children'; Customizations Failure

A selection of the latest insight from the Dynamics GP blogs:

• Writing Off Unpaid Debts in Microsoft Dynamics GP
• Microsoft Dynamics GP 2016 - Attach Word Template Edit List for Batch-Related Workflows
• National Accounts 'Step Children'
• Small Mistakes Can Cause Big Headaches

Writing Off Unpaid Debts in Microsoft Dynamics GP

On the ERP Software Blog, Sabrina Zimara, DFC Consultants, said that sometimes you might have a customer who doesn't pay the total amount due, which means that you have to decide whether to collect the debt or write it off. In some cases, it might just be best to write off the past due balance.

In Microsoft Dynamics GP, this is an automatic process - the system searches for the appropriate customers and then begins the write-off process, Zimara said.

Each customer has his own credit limit setting and by default, the maximum write-off is set to "not allowed." However, this has to set to a number so you can use the write-off feature.

You can learn how to set the maximum amount that can be written off by one customer or for all customers here.

Microsoft Dynamics GP 2016 - Attach Word Template Edit List for Batch-Related Workflows

On the Dynamics GP Support and Services Blog, Microsoft Dynamics GP Support Engineer Kelsey Koep said that one component of workflow is sending email messages to tell users about pending approvals or tasks.

Although the new workflow feature was improved, the new email notifications for the batch approvals (GL, RM, PM Batches) weren't ideal. That's because you couldn't get the detail for each journal ...