From the Microsoft Dynamics GP Blogs: Stuck batches; Write-offs; Pay codes; Benefits, deductions

November 16 2018

This week on the Dynamics GP blog roundup:

  • Dynamics GP stuck batches and posting interruptions in Dynamics GP
  • Getting a list of write-offs
  • Dynamics GP 2018 R2: Start and end dates for pay codes
  • GP 2018 R2: Shared maximums for benefits and deductions

Stuck batches and posting interruptions in Dynamics GP

On the Encore Business Solutions blog, Raymond Wong stated that he has had multiple support cases about stuck batches and posting interruptions in Microsoft Dynamics GP.

So he decided to write about advanced troubleshooting to help users with these issues in Dynamics GP. In his blog post, Wong pointed out some of the common reasons that the transaction or batch posting process can be interrupted in Dynamics GP and other ERP systems.

Wong also wrote about the typical error messages users received with stuck batches:

  • Use the batch recovery window to continue processing this batch
  • A batch is held in the Posting, Receiving, Busy, Marked, Locked or Edited status
  • Opening Sales Transaction Entry window – your previous transaction – level posting session has not finished processing

He then detailed how to resolve these error messages. You can find out how here.

Getting a list of write-offs

On her Tips, Tricks & Thoughts on Microsoft Dynamics GP from a Canadian Perspective blog, Jen Kuntz wrote about how to get a list of invoices written off.

In her post, Kuntz described what worked for users who record write offs using the write-off field in Dynamics or the write-off documents routine and explained what the key is to doing that.

First she noted the easy way to do this, which is to use the out of the box receivables transactions SmartList.

If I can do something with a SmartList, it's my go-to solution 90 percent of the time. Out of the box Dynamics GP reports often have the information but they need a fair bit of editing (modifying) to make them nice to read, in my opinion.

If that simple approach didn't work, Kuntz offered up another way to get the job done the hard way. You can read about these two approaches for getting a list of invoices written off here.

Microsoft Dynamics GP 2018 R2: Start and end dates for pay codes

On the Dynamics GP Support and Services Blog, Andrea Melroe explained that with the release of Microsoft Dynamics GP 2018 R2, users can assign a start date or an end date to pay Codes in the employee maintenance window.

In her post, Melroe wrote:

This new feature will allow users to set up new pay codes without having to worry about when to start using them, or when to inactivate those they no longer wish to use. This will be very useful to you when you are activating a new hire and terminating an existing salary employee.

She stated that this wasn't possible in previous versions of Dynamics GP and explained what users had to do instead. You can find out more about this new feature here.

Microsoft Dynamics GP 2018 R2: Shared maximums for benefits and deductions

Also on the Dynamics GP Support and Services Blog, Melroe pointed out that now users could assign a shared calendar year maximum for groups of benefits or groups of deductions. 

This will benefit employees who might contribute to two 401K plans. Melroe explained how this worked in previous versions of Dynamics GP.

In addition, she explained what Dynamics GP does when the pay run is "calculated" and the "calendar year Maximum" has been met for a group of deductions as well as for a group of benefits during the pay run.

You can read more about shared maximums for benefits and deductions here.

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