From the Microsoft Dynamics 365 CE/CRM Blogs: Set up reCAPTCHA v2; extend D365 CE?; Business process flow stages; New rules of customer engagement;

In this review of the Dynamics 365 Customer Engagement blogs: 

• Setting up reCAPTCHA v2 for your real-time marketing forms
• When to extend Dynamics 365 CE and when to leave it alone
• Set a business process flow stage with custom page
• The new rules of customer engagement

Setting up reCAPTCHA v2 for your real-time marketing forms

Writing on her blog, Megan Walker stated that the February 2026 update to Dynamics 365 Customer Insights – Journeys is here, and it removes the old HIP (Human Interactive Proof) captcha from marketing forms. 

Walker wrote that Microsoft says that starting this month, you should use reCAPTCHA for any new forms, and by June 30, 2026, you need to add reCAPTCHA to existing forms if you still want bot protection. Otherwise, the old HIP captcha will simply disappear from those forms.

Walker noted that setting up reCAPTCHA takes a few steps. Because she ran into a lot of frustrating trial and error, she put together her own guide to make it easier for others.

In her post, Walker explained how to set up reCAPTCHA v2 for your real-time marketing forms.

When to extend Dynamics 365 CE and when to leave it alone

On the CRM Software Blog, an author from New Dynamic LLC stated that Dynamics 365 Customer Engagement is meant to be configured first and extended only when necessary.