Implementing Skype for Business: Planning for integration, adoption, and architecture
Microsoft has always promoted Lync as a great tool for business communication and collaboration. The adoption of Skype validates this. With the acquisition of Skype in 2011, Microsoft found itself with two of the leading collaboration platforms under one roof. Over time, Lync and Skype have integrated to a certain degree.
But now Microsoft is taking the platforms to the next level. The newest release of Lync will officially be renamed Skype for Business. This change will carry across the entire product family, including on premise servers, clients, and Office 365 Lync Online. This article will provide some guidelines for implementing Skype for Business into your environment, including integration possibilities with Microsoft Dynamics CRM, adoption best practices, and architectural options.