Article

Five Ways to Develop Business Analysis Skills for Microsoft Dynamics AX

by Ahmed M.
Dynamics AX / NAV Consultant & Trainer, Dynamics Training

What is business analysis, and why does the business analyst play such a key role in Microsoft Dynamics AX implementation projects?

According to the Microsoft Sure Step methodology as it relates to Microsoft Dynamics AX, the analysis phase of an implementation project is all about requirement details, and we frequently use analysis templates and checklists to ensure nothing is unlocked.

Most Dynamics AX application consultants know that one of the deliverables that should be given to the customer is the Functional Requirement Document (FRD), also called a Solution Requirement Document (SRD). This document reflects the information gained from customer requirements and should require sign-off to move from the analysis to design phase of a project.

I will not go into the process of the creating these documents or their templates but rather I want to look at the role of doing business analysis as part of a Dynamics AX implementation. While it's important to understand different techniques and methods of collecting and communicating requirements, I want to focus on the professional development of the AX professional carrying out business analysis, and why so much depends on that role.

Why you? Anyone can collect the books related to "Business Analysis" and read them, and also practice and use these techniques, but this is not the issue, Books can offer the information needed and provide the guidelines for you but they will never give you the skills.

As a business analyst (BA), you first have to consider yourself as an instrument of change. For all BA's and ERP consultants, the main goal that you must have in any project or task is to manage change. You are making a change in organizations, businesses, people's lives and workplaces, so you have to ...

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About Ahmed M.

Ahmed Mohamed Rafik is an Egyptian professional business consultant/trainer for Microsoft Dynamics ERP products, specializing in Microsoft Dynamics AX 2009/2012, Microsoft Dynamics Great Plains GP  9.0/10.0 & Microsoft Retail Management System RMS.   He also experienced technical skills such as SQL, SQL Server, SQL Reporting Services and Crystal Report.  He has led various implementations in diverse ERP Modules over the Middle East to meet and exceed challenging business needs such as Financial, Inventory Management, Purchase Management, Sales Management, Project Accounting, Human Resource, and Customer Relationship Management.

His eight plus years professional career has combined expertise in business management, finance and information technology in different industries. Success in ERP projects is dependent on the people who use the ERP system and also the consultant team who implement the ERP system. In addition to his exceptional communication skills, he has a special talent for bringing out the best in others, especially with his team members by instilling in them a high level of motivation.

When he isn't focusing on his career, Ahmed enjoys his favorite sports such as football, swimming and tennis.  He is also a good piano player and as you can see, he tries to keep a balance in his life through his diverse interests because he enjoys living life with joy and passion.

Awards, Accomplishments and Recognitions:
  • Recognized as an IT expert from Ask-Pc.com because of his contributions in the IT research field.
  • IT Award Winner, sponsored by Culminis, for his many published IT Researches.
  • Recognized as a professional trainer and inspirational writer in the self-development field in Egypt.
  • Published "Microsoft Dynamics AX 2012 Security How-To" book with PACKT Publishing Company at the end of year 2012.
  • Published his first Arabic e-book in self-development ...

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