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Five strategies for managing quality tests and data in highly regulated industries

by Sara Silver
President, Silverware, Inc

Companies in every industry commonly tout the quality of their products and services, using it as a marketing tactic to differentiate themselves from the competition. However, for companies in highly-regulated industries such as food and beverage, medical device manufacturing, children’s toys, cannabis, and nutraceuticals, quality is much more than a marketing tactic — it's a fundamental demand of doing business. Highly regulated companies must identify, track, and trace quality-related factors throughout their production cycles in order to remain in compliance with various federal, state, local, and industry regulations.

What are best practices for managing quality tests and related data in highly regulated industries? We have identified five strategies that will help companies better manage quality control.

1. It starts at the start

Product traceability is fundamental to managing quality tests and data — and it starts at the beginning. Traceability is the ability to uniquely identifying products throughout the supply chain, even as those products get manufactured into other products before being sold.

From the time a company receives products, ingredients, components, or raw materials into its warehouse, a system must be in place to track them. The amount of data companies track will depend upon the industry and the item. In its simplest form, tracing may consist of simply capturing the vendor, serial or lot number, and date received. For more complex situations, companies may perform a battery of tests on incoming items, recording the results and comparing them to thresholds and tolerances.

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About Sara Silver

Sara is the founder and president of Silverware Inc. In her role, she consults with clients and guides her team of programmers, consultants, and project managers as the solution architect behind every project. Silverware Inc. serves clients across the U.S.

Silverware, Inc. is a Microsoft Gold Partner for enterprise resource planning (ERP) based in Phoenix, Arizona. The company has an additional office in Seattle, Washington. Silverware also operates a specialized division, Silver Leaf CBC, that implements cannabis ERP for Business Central. Together, the Silverware team builds solutions that help manufacturers and distributors realize a better future through ERP. To learn more about Silverware’s solution for quality control visit

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