Epiq integrates Microsoft AI capabilities

Epiq, a New York-based technology company specializing in the legal and medical industries, announced Epiq Service Cloud analytics powered by Azure. Epiq combines access control, data security, and data management intended to allow law firms to build AI model libraries.

The company’s Metrics That Matter offering is part of its broader Epiq Legal Service Management. According to Epiq, the solution allows customers to gain real-time insights into activity and measure progress. Metrics That Matter is based on a service layer of Azure Databricks, Fabric, Data Factory, and Power BI and Azure OpenAI Service. Customers can set up KPIs, dashboards, and data frameworks for conversational data interactions.

Epiq also plans to offer a range of AI capabilities for law firms in 2024 including custom copilots, AI text summarization, responsible AI adoption consulting, a data intelligence layer, and a knowledge search tool for internal law firm information. Their solution includes generative AI that interfaces with Copilot for Microsoft Power BI to give legal teams, not just data scientists, access to insights from their data repositories.

Epiq’s custom Copilots will be available for clients to test in their environment, with their data to ensure the solutions are working as expected, such as always citing source material in responses, according to the company.

Epiq Service Cloud’s generative AI capabilities will offer prompt management and traceability, which is key to understanding what source data creates AI models, including custom models. Legal teams will need to ensure that AI ...