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Eager Microsoft Dynamics CRM Users Learn to Avoid IE9 Beta, Sometimes the Hard Way

by Linda Rosencrance
Contributing Writer, MSDW
September 23 2010

If you’re the type of person who likes to try Microsoft beta products, you’ve most likely already downloaded the beta version of Internet Explorer 9 (IE9). But if you’re running Dynamics CRM, you’ve also probably realized they won’t work together.

Ever since IE9 was launched, Microsoft Dynamics partners have taken to online forums to voice their issues with the compatibility between the new browser interface and CRM 4.

“IE9 is pretty cool as [long] as you don’t want to use it with the Dynamics CRM web interface,” said Pablo Peralta, an xRM Technical Architect at Microsoft partner Uru IT, in his blog. “Dynamics CRM 4 throws errors when saving records, problems with lookups among other errors when running from IE9. Compatibility mode doesn’t resolve the problem, either.”

In an interview, Ronald Escalante, an electronic engineer at Microsoft Partner, Skalant Corp., said although he knows that beta software may contain bugs and it’s not meant for a production environment, especially one that contains critical data, he couldn’t resist downloading it.

“Nevertheless, my curiosity urged me to install the new version,” he said. “I still have it installed in my home computer, not in the laptop that I use to access Dynamics CRM.

Regarding the problems with CRM, most functionality is lost. All the related fields, such as customer, price list, unit, etc. that depend on other forms are broken. ...

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.