Do's and Don'ts of Microsoft Dynamics GP Forums: More Real World Lessons

August 10 2012

Several years ago Microsoft Dynamics GP MVP Mark Polino wrote a wonderful article about what not to do when trying to get help on Dynamics GP forums.  Everything that Mark wrote is still absolutely true.  Over the past 10 years blogs and online forums have become an increasingly common way to get help for

About Victoria Yudin

Victoria has been designing, implementing, integrating, and customizing business management and accounting systems for over 20 years. She has been a user of Microsoft Dynamics GP (and its Great Plains Software predecessor) since it was available on DOS and has been a Dynamics GP consultant for almost 15 years. Victoria has the distinction of being the only person in the world named a Microsoft Dynamics GP Most Valuable Professional (MVP) each consecutive year since 2005. Victoria has an undergraduate degree from the Wharton School of Business at the University of Pennsylvania, and has numerous certifications for Microsoft Dynamics GP and related technologies.

In November 2000, Victoria started Flexible Solutions, Inc. to bring together her experience in accounting and business with her love for technology. Flexible Solutions is a Microsoft Dynamics GP Partner, offering the GP Reports Viewer add-on for Dynamics GP, as well as Microsoft Dynamics GP implementation, reporting, and support services.

In September 2008, Victoria started her blog, called Ramblings and musings of a Dynamics GP MVP to share her experiences and thoughts with the Dynamics GP community.  Victoria is the author of the book Microsoft Dynamics GP 2010 Implementation and Microsoft Dynamics GP 2013 Implementation.

More about Victoria Yudin

Comments

Jkuntz's picture

Good read... This and Mark's articles definitely should be must-reads. My only comment is what I'm starting to see is people jumping in to answer questions who seem to not even read the original question. I've seen a couple of folks literally answer a bunch of questions in a row like there is a contest for number of posts or responses! Sometimes the answers made no sense or clearly didn't answer anything the person asked. Trying to be helpful is good but if you don't know the subject please don't respond!

VictoriaYudin's picture

Jkuntz, Very good point! I think that there are definitely times when it seems people are going for quantity instead of quality.

NickHoban's picture

Victoria, This is great advice for indivduals leveraging the online forums! Thanks for putting this list together.

mgomezb's picture

And please, please post screenshots of the errors you are receiving. Can't imagine how much those help. MG.- Mariano Gomez, MVP