The Design Language of Your CRM Solution, Part 1: The User and The Organization

September 10 2012

"We need CRM systems to become viral."

About Jukka Niiranen

Working at Digital Illustrated in Finland, Jukka helps users make sense of Microsoft Dynamics CRM and guiding organizations to make the most of their Microsoft platform investments. 10 years of CRM experience from the field, heavy user of Microsoft's CRM solution since 2005. In addition to my blog, you can follow my #MSDYNCRM posts on Twitter or add the Surviving CRM page to your circles on Google+.

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