Hi Bridget, I agree with your blog about the supply chain being “the Achilles heel that technology must be able to address efficiently and effectively.” My experience with retail companies has been that they are looking for an Omni channel experience in order to enhance their business model, and serve their customers in a number of different ways in order to gain business. I have been working with Microsoft Dynamics AX for Retail for some time and what I like about the solution that it is not only easy to use but from my opinion, the only complete end-to-end retail solution on the market in Australia. Thanks Sahar