Author Malcolm Gladwell Examines Interface of Technology and Professional Bias
April 14 2011
Popular author Malcolm Gladwell (Tipping Point, Outliers, and other books about various aspects of the human condition) posed that question in a keynote address at Convergence 2011, based on his contention that even the most seasoned professionals are prone to not inconsequential errors in their jobs. As a prime example, he pointed to new data showing that professional referees and umpires show bias toward home teams because these decision makers are intimidated by home crowds...without even realizing it.
Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more. You can also receive periodic email newsletters with the latest relevant articles and content updates.
Learn more about us here
Learn more about us here
Great insight
the transparency message
Malcolm Gladwell once again outdid himself