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The art of mentoring a Microsoft Dynamics technical expert, and why the D365FO community needs you

by Don Riggs
Sr. AX Applications Architect, Business Process Improvement, Inc.

There is a wonderful opportunity associated with the Microsoft Dynamics 365 product line. There is a shortage of resources and almost an unlimited set of opportunities. I believe one way to solve this problem is to invest in developing new resources.

Early in 2017, I was named as a Microsoft MVP. For those that are not familiar with the award, it is based on factors including our contributions to the community and our perceived technical abilities.  I intend to use this honor to help develop young people into Microsoft technical professionals.

In May of this year at an MVP event in Atlanta, a young Microsoft Student Partner, Veaceslav Cretu, made a very impressive presentation. In speaking with him after the session, I had asked him if he might be interested in the field of consulting. We discussed the many opportunities and decided we were going to see how it worked out. As such, this became the prototype for my MVP Mentor program. I guess it has worked out well, he now works for me and will be taking over the responsibilities of running the company.

I have been invited to speak at AXUG Summit 2018 regarding how to develop technical people and I plan to use my own experiences and expectations about the future in developing recommendations for the larger Dynamics community.

In my presentation (LPD05 - The Art of Mentoring a Technical Expert, Thursday, October 18, 2018 8:30 AM – 9:30 AM Location 128B), we will discuss the mentoring relationship, practices, and factors that produce a successful outcome. The following is a list of topics covered:

  • What is the reason that current learning methods are not effective in producing technical talent?
  • Why these opportunities can ...

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About Don Riggs

Don Riggs is a well-seasoned veteran with 25+ years of implementation consulting and 13+ years of Microsoft Dynamics AX experience. In his career, he has been involved in anything from helping design ERP systems, developing and marketing ISV solutions, to delivering a number of successful AX ERP implementations. As a regular participant in AXUG, he has delivered many courses and presentations. Don is considered by many to be an AX expert, particularly in the areas of inventory costing, manufacturing, AX project module, and implementation processes. Having attained APICS certification in the early 1980's, Don considerers himself a manufacturing consultant by trade and his love and enthusiasm for the industry has never waned. Always interested in new challenges, his branching out into other areas of the product has allowed him to become very knowledgeable in many areas. 

After a long and successful career, Don would like to share some of his hard won knowledge and experience, thereby giving back to an industry that has been very good to him. MSDynamicsWorld represents a most excellent vehicle to do that.

To learn more about Don and his company Business Process Improvement(BPI) visit their website at

More about Don Riggs