BC Insiders, November 2026: AI’s impact on Business Central comes into focus

The November BC Insiders episode brings partners analysis of Microsoft’s announcements and guidance from Community Summit 2026 and Directions EMEA 2026, where AI emerged as a core element of Business Central’s deployment and user experience.

At Summit, Microsoft communicated a low-key vision for AI that they say customers can follow at their own pace to improve existing systems, fill functional gaps, and achieve IT goals that have alluded them for decades like comprehensive data management, strong governance and user adoption, and robust automation.

Directions EMEA outlined what’s partners will be taking to their clients next: One Copilot, the Expense Agent, and a slew of AI tools and products that could fundamentally shift the story of how a Business Central services firm delivers value.

The episode explores what these changes mean for 2027 planning—from licensing and agentic workflows to permissions, process redesign, and AI-ready implementations.