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The Missing Execution Layer: Connecting Dynamics 365 ERP to the Field

Dynamics 365 Business Central and Finance & Operations provide a powerful system of record, but many critical business processes still happen outside the ERP in warehouses, delivery vehicles, stores, and customer locations.

In this webcast, Dynamics Mobile explores how Microsoft partners can close this execution gap by connecting Dynamics 365 directly with Field Sales, Direct Store Delivery (DSD), delivery, inventory, returns, invoicing, and other mobile field operations.

What You'll Learn

  • Where the execution gap appears after a Dynamics 365 implementation
  • How DSD and Field Sales differ from traditional Field Service
  • How mobile teams can execute routes, visits, orders, deliveries, returns, and invoicing connected to Dynamics 365
  • How offline-first operations keep field teams working without connectivity
  • How Dynamics partners can expand existing customer relationships with new services, licenses, and recurring revenue
  • Where AI can deliver practical value in field operations