From Blind Spots to Breakthrough - How Essentra plc Gained Full Visibility into Its ERP Environment

Essentra plc - a London Stock Exchange–listed global manufacturer and distributor of essential components - ran a sprawling, multi-entity Dynamics 365 F&O landscape where performance problems only surfaced once users complained, and standard Microsoft tooling could show that something was wrong but never why. XPLUS Performance Monitoring changed the game as a lightweight SaaS layer with read-only diagnostic scripts feeding Azure dashboards, plus proactive expert support. The results were immediate and dramatic: a database-blocking mystery that had lingered since October 2025 was solved on day one, 370 GB of hidden database bloat was traced to a misconfigured alert rule and eliminated in a single session, and a single user driving 8.5 billion unnecessary operations was caught and escalated the same day. Deep ERP visibility, it turns out, isn't a luxury - it's a prerequisite for operating at scale with confidence.

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