Microsoft Dynamics CE (CRM) Consulting Manager
Velosio, headquartered in Columbus, Ohio, Velosio’s 400 employees who serve over 4,000 clients. We are among the largest and most recognized Microsoft Dynamics partners with thousands of active customers. Many years as a recognized leader in ERP, CRM, Cloud productivity, and business intelligence solutions has repeatedly landed Velosio in the top 1% of Microsoft Dynamics Partners worldwide. We are the only US partner hand-selected by Microsoft to mentor and manage other partners as a Microsoft Master VAR. We also simplify the cloud experience for partners as an Indirect Cloud Solutions Provider (CSP). Velosio specializes in providing Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence (BI), and collaboration solutions from Microsoft, Oracle NetSuite, and many additional vendors.
The Microsoft Dynamics 365 CRM Consulting Manager will provide leadership to ensure delivery excellence and desired sales outcomes. This is a high-energy hands-on role with a focus on providing the ideal employee and customer experience.
Primary Responsibilities
- Lead, mentor, and grow a team of consultants
- As needed provide quality control and/or lead the delivery of larger projects
- Build long term client relationships that result in expanding Velosio services and solutions
- Provide sales support in leading client discussions and the creation of demos, estimates, proposals, and SOWs
- Engage in networking events and activities promoting CRM, Velosio, and Microsoft Dynamics
- Be aligned to Velosio’s core values, tools, and processes
- Continuously educate yourself and your team on the latest technologies and Microsoft releases
- Ensure you and your team successfully achieve monthly services forecasts, complete key initiatives, and obtain required certifications
- Foster a team environment
- Lead activities like lunch-n-learns, social postings/videos, and talk tracks at conferences
- Be an advocate for your team
Required
- Microsoft Dynamics 365 CE and CRM subject matter expert
- Experience implementing large and complex projects with the latest technologies
- Bachelor’s degree in business, information systems, computer science or equivalent
- Minimum of 5 years consulting experience
- Proficient in Project Management methodologies
- Excellent presentation and written/oral communication
- Experience communicating with C-level management and public groups
- Excellent organizational skills, attention to quality, self-motivation, and a desire to succeed
- Possess business consulting, project definition, estimating, sales, and strategic and tactical planning skills for engagements
- Able to travel as needed, up to 30%
Other Considerations
- Is competitive and self-starter
- Is well organized
- Has team-first mentality
- Looking for a place where you can grow your career and retire
- Has a passion for CRM and enjoys growing a practice
- Has specific hands-on experience with D365 Field Service and Customer Service
KPIs/ Metrics
- Client references obtained
- Team members, you, and the overall team meeting billable hours
- Maintain a healthy project portfolio
- Complete Microsoft certifications
- Individual and sales support targets met
- Employee experience exceeded
- Quarterly initiatives completed
Velosio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or accommodation with the application process due to a disability, you may contact us at recruiting@velosio.com or you may call us at (888) 725-2555.#LI-Re
