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Lessons from a Real Comparison of Microsoft Dynamics ERP Solutions for the Services Industry

by Jack Boyer
Founder, Boyer & Associates, Boyer & Associates

Microsoft wants its partners to verticalize. Having added 6 consulting firms to our client list in the past 3 months, we think we are getting the knack for how to do this. My firm's recent "Dynamics Shootout" certainly helped us to continue down this successful path by giving our existing customers and prospects a chance to see a range of Dynamics ERP products demonstrated in a side by side comparison. As you might expect, the three products each have their strengths and weaknesses for given scenarios, but if nothing else, the event underscored the breadth of Microsoft's ERP offering in the mid-market services industry space. 

Microsoft could not have been more helpful with this event. Ted Kempf, Director Service Industries, attended the event. Ted has an unbelievable educational background (NYU, Wisconsin dual major) and has worked for some of the biggest names in the services industries (including Gartner Group and Deltek). Microsoft was lucky to land him and we are lucky enough to be located within driving distance from Des Moines, IA where Ted lives.

Having Ted there was helpful because it lent great credibility to the event and to Microsoft.  Here Microsoft is investing heavily in the services industries, and their expert is right here in the audience with us answering questions.   

SL Holds Its Own

One of the nice things for us was having a nice large group (25 people attended) see that Dynamics SL, while taking a beating from a marketing standpoint , still carries a big stick in the services industries. For example, SL still impresses customers and professionals with its ability to keep open multiple screens within ...

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About Jack Boyer

Jack founded Boyer & Associates in 1994 with a vision to create a firm that could attract and keep the area’s best ERP consultants, developers, and business development people.

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Jack’s career began doing application and sales support for Solomon Software- the firm that created Dynamics SL. Jack was promoted to regional manager when the firm moved him from Philadelphia to Chicago in 1988.

Jack believes that finding the right software is only a piece of the challenge in implementing software. Without the right people to implement it, you only have half a solution. You need the right business analyst to flush out a company’s requirements and you need the right consultants to make the software align with those needs.

Jack has an honors degree in accounting from Penn State (1984) and passed the CPA exam while at Boyer & Associates.

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