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From the CRM Blogs: Online Access With or Without VPN; Fixing Issues in CRM Client for Outlook; Finding the Entity URL

by Jared Berezin
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No VPN? No Problem. Here's How to Access CRM 4.0 from the Internet: Menno te Koppele, a CRM Freak, touts the new deployment option called Internet Facing Deployment (IFD) in CRM 4.0: "In plain English this means that this is a way to make your on-premise Microsoft Dynamics CRM 4.0 available from the Internet, with or without the need of a VPN connection." Koppele directs us to the newly released document from the CRM Product Team, Microsoft Dynamics CRM 4.0 Internet Facing Deployment (IFD) Scenarios, which covers how to set up the following IFD scenarios:

  • Install or Upgrade Microsoft Dynamics CRM 4.0 through the user interface (UI) setup
  • Install or Upgrade Microsoft Dynamics CRM 4.0 with a configuration file

How to Fix 3 Common Problems in CRM Client for Outlook: The Microsoft CRM Team Blog has a great post that troubleshoots the Dynamics CRM Client for Outlook. The post focuses on how to fix common issues in three main areas: Client Configuration; Login, and CRM Outlook Add-in. Will Wilson from CustomerEffective is thrilled with the post:

"Having done my share of troubleshooting for CRM, this post is a big help in trying to make sense of what's occurring with the CRM client. The article does mention (and I want to re-iterate) that before going too ...

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About Jared Berezin
Jared Berezin serves as a contributing writer to MSDynamicsWorld.com. With combined interests in technology and science, Jared previously served as a writer for Dana-Farber Cancer Institute, drafting scientific narrative reports on the latest advancements in cancer research. Jared has also served as associate marketing specialist for International Data Corporation (IDC), a market research firm. In this position, he planned and executed strategic marketing initiatives for IDC's software and services research programs, and wrote outbound communications to the press, existing clients, and prospects. Jared also has experience working for several local newspapers in eastern Massachusetts. Jared graduated with honors from Colby College with a BA in English and creative writing.
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