Turning Dynamics 365 Activity Data into Smarter Testing and Governance Decisions

Decisions about security, testing, and system changes are often based on assumptions - how processes are supposed to work, which roles are expected to be used, and which areas are considered critical. But actual system usage often tells a very different story. Unexpected user behavior, unused functionalities, and workarounds can quietly introduce risk, weaken controls, and increase complexity without being visible in standard reports or role definitions.

In this session, we’ll show how to uncover real usage patterns in Dynamics 365 F&SCM and use them to make better decisions. You’ll learn how to identify what truly matters in your system, eliminate blind spots, and align security and operations with actual user behavior. You’ll understand how real usage insights reveal hidden risks and inefficiencies and how to use them to make smarter decisions about security, testing, and system governance.