New Customer Engagement Trends for Dynamics 365 Organizations

Close to 18 months have passed since Covid-19 changed the way we live and work. Firms around the world are reassessing the strategic alignment of tactical moves that they made in 2020 around moving sales, marketing, and customer service to a digital-first paradigm, working from home, as well as secure access to systems and data. The question today is: ‘What’s the right blend for my business now and in the future?’

Solgari, member of Microsoft’s Business Applications Inner Circle, invites you to join an expert panel of speakers as we dig into this important topic. We’ll be providing new perspectives on how firms can best conduct their sales, marketing and customer service conversations in a digitally-driven, post-Covid context.

We hope you can join us as we examine:

• The advantages enjoyed by those firms who were already cloud and digitally-enabled
• The role of SaaS solutions in delivering on strategic goals for businesses of all types
• The benefits on offer for firms that can capture this once-in-a-generation opportunity